Accenture Job: Hiring Fresher Software Application Tech Support Engineer

Accenture looking for fresher graduates with expertise in Microsoft Windows Desktop Management, having strong understanding of IT Operations and related technologies for the role of Software Application Tech Support Engineer.

Job Designation :Software Application Tech Support Engineer

Qualification : Any Graduate

Experience : Freshers / 0 – 2 years

Skill Set :

  1. Expertise in Microsoft Windows Desktop Management
  2. Strong understanding of IT Operations and related technologies.
  3. Experience with Desktop Transformation.
  4. Ability to collaborate with cross-functional teams and deliver quality solutions.
  5. Strong educational background in IT Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions.
  6. Excellent problem solving and debugging skills.
  7. Ability to work independently and collaboratively in a fast paced environment.
  8. Excellent communication and problem-solving skills.

Job Description : 

As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve using your expertise in Microsoft Windows Desktop Management to accurately define and resolve client issues.

  1. Provide ongoing support to clients, acting as the interface between the client and the system or application.
  2. Use exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge.
  3. Ensure the smooth functioning of systems and applications, using your expertise in Microsoft Windows Desktop Management.
  4. Collaborate with cross-functional teams to deliver quality solutions and maintain world-class systems.
  5. Stay updated with the latest advancements in IT Operations, integrating innovative approaches for sustained competitive advantage.
  6. Act as the ongoing interface between the client and the system or application.
  7. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  8. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Location : Bengaluru, Karnataka, India

Apply now

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